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Make sure to read our FAQ.

If you require more assistance please find the contact form below.

FAQ

HOW STRONG IS FUGAZZI PERFUME?

The Eau de Parfum line contains 20% of perfume oil. The Extract de Parfum line contains 25-50% of perfume oil. All our fragrances are made to last up to 12 hours.

Can you send me a fragrance sample?

Every order above €45 ships with one sample of your choice offered in the cart. We also sell samples on their own. See the product page for availability, you might want try one of our discovery sets.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept Visa, Mastercard, American Express, Discover, directEbanking, Giropay, iDeal, Klarna, Maestro, PayPal and Apple Pay.

WHAT ARE YOUR SHIPPING METHODS AND POLICIES?

Free shipping on all orders above €45. Same day delivery is now available in Amsterdam on orders placed before 10AM CET, Monday to Saturday. All orders placed outside those times will be shipped on the following business day.

FAQ

HOW CAN I USE MY DISCOVERY SET VOUCHER?

An email will be sent 2 days after purchasing a Discovery Set with an unique voucher code that can be used towards a purchase of any 50ML or 100ML fragrance, except our collaborations. Discovery Set vouchers are not redeemable in store.

DO YOU ACCEPT RETURNS?

FUGAZZI Fragrances accepts returns for change of mind if a return request is submitted within 14 days of receiving the item. Products must be returned in their original packaging, unused, and in resaleable condition.

Customers are responsible for return shipping costs and must arrange their own shipping. Once the return is received and approved, a store credit will be issued for future purchases. An email confirmation will be sent once the process is complete.

Please note that shipping fees are non-refundable.

WHAT IS THE STATUS OF MY ORDER?

Orders are shipped within 1 to 2 business days following the day the order was placed. Once an order has been shipped, an email will be sent with the tracking information.

WHERE CAN I FIND fugazzi?

Please visit our Store Locator page to find the nearest FUGAZZI selling point. We recommend contacting our authorized retailers prior to your visit, as we are unable to view their stock information.

Orders and Payments

Shipping Information

Returns and Exchanges

Fragrance Samples

Do you have another question?

Contact our support team, and we’ll get back to you with an answer as soon as possible!

Free Shipping

On orders over €45

Smell Good Now

Pay later with Klarna

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Confidence for everyone

HOW STRONG IS FUGAZZI PERFUME?

The Eau de Parfum line contains 20% of perfume oil.

The Extrait de Parfum line contains 30-50% of perfume oil.

Each fragrance is designed with longevity in mind, ensuring it lasts throughout the day and into the night.

HOW CAN I USE MY DISCOVERY SET VOUCHER?

After purchasing a Discovery Set, two days later an email will be sent with an unique voucher code that can be used towards a purchase of any 50ML or 100ML fragrance (except collaborations). Discovery Set vouchers are not redeemable in store.

WHERE CAN I FIND FUGAZZI?

Please visit our Store Locator page to find the nearest FUGAZZI selling point. We recommend contacting our authorized retailers prior to your visit, as we are unable to view their stock information.

DO YOU SHIP FREE SAMPLES?

Every order above €45 ships with one sample of your choice offered in the cart.

You can also come by our flagship store in Amsterdam for a free sample!

SHIPPING POLICY

Free shipping on all orders above €45.

Orders processed will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Same day delivery is available in Amsterdam on orders placed before 10AM CET Monday to Saturday. All orders placed outside those times will be shipped on the following business day.

RETURN POLICY

We will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resalable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through noorbblanken@gmail.com We will refund the value of the returned goods, excluding any original shipping fees.

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